About Us

We’ve been helping New Westminster homeowners and businesses recover from water damage, fire damage, mould, and more since 2006. Our IICRC certified team is available 24/7 and ready to respond fast; whether you’re in Queensborough, Sapperton, Uptown, or anywhere else in the city. We take care of everything from emergency water extraction and full structural drying to fire cleanup, mould remediation, and managing the insurance process on your behalf. When something goes wrong with your property, we’re the team you want on the phone first.

What Drives Us

No one expects to come home to a flooded basement in Quayside or find smoke damage spreading through a Sapperton home after a fire. These situations are disorienting and stressful, and the last thing you need is a restoration company that’s hard to reach or vague about what the job involves. We’ve built our operation around being direct and dependable; we arrive quickly, we explain what we’re dealing with in plain language, and we do the work properly. Everything gets dried out fully and confirmed with our equipment before anything is sealed up; because closing up a wall before it’s ready is how a fixable problem turns into a much bigger one down the road.

What We Believe

Fast action limits damage: Water doesn’t sit still and neither do we. Getting on site quickly and starting the extraction and drying process right away is what keeps a bad situation from becoming a worse one.

Clear communication throughout: You’ll know what we found, what the plan is, and what it’s going to cost before we start anything. We keep you informed at every stage so there are no surprises when the job is done.

Verify before closing up: Our moisture meters and infrared cameras tell us when things are genuinely dry; not just dry enough. We don’t move on to repairs until the readings back it up.

Our Restoration Services

• Water Damage Cleanup and Restoration: From burst pipes in Uptown to flooded basements in Queensborough, we extract the water, dry the full structure with industrial equipment, and bring your property back to the condition it was in before
• 24/7 Emergency Water Response: Water emergencies happen at all hours and we’re always available; call us any time and we’ll have a team on the way to your New Westminster property without delay
• Water Damage Drying: We use infrared cameras and moisture meters to locate water that’s hidden behind walls, beneath floors, and inside ceilings; the drying process continues until every reading confirms there’s nothing left behind
• Fire and Smoke Damage Repair: We clean out soot, remove smoke odours with thermal fogging and ozone treatments, complete all necessary structural repairs, and confirm your home or business is safe before we consider the job finished
• Contents Cleaning and Restoration: Furniture, electronics, documents, photos, and personal items that matter to you; we apply specialized restoration methods to recover as much as possible rather than writing things off
• Break-in and Vandalism Cleanup: We secure your property, take care of all the cleanup, and restore what’s been damaged so your home or business feels safe and back to normal
• 24/7 Fire Damage Emergency Response: Acting fast after a fire reduces further loss to your property; we’re on call around the clock and we’ll be on site as quickly as we can get there
• Help with Insurance Claims: We document the full extent of the damage, deal with your insurance company directly, and keep the process moving so your claim is handled correctly without you having to manage it yourself
• Mould Removal and Remediation: We find out how far the mould has spread, contain the problem area, remove all contaminated material, and deal with the moisture source so there’s no reason for it to return

Restoration in New Westminster

New Westminster is one of BC’s oldest cities and that history shows up in its housing stock. Older homes in Brow of the Hill, Glenbrooke North, and Connaught Heights can be more vulnerable to plumbing failures, moisture intrusion, and mould than newer builds elsewhere. Queensborough’s proximity to the Fraser River means flooding and water-related issues are a real concern for residents there, particularly during heavy rain seasons. Fire and smoke damage are calls we handle throughout the city year-round. We’ve been serving New Westminster since 2006 and we’re familiar with what local properties are up against; when something goes wrong, we can get there fast and get to work.

Common Issues We Handle

The calls we receive from New Westminster tend to follow a few familiar patterns: a water emergency in a Fraserview or Sapperton home that needs someone there the same day; fire or smoke damage that’s left a property unsafe and full of lingering odour; or mould that’s appeared behind a wall or in a crawlspace and needs to be handled properly. We also hear from homeowners whose previous restoration company finished repairs before everything was fully dried out; the mould shows up weeks or months later and the job has to be done again from scratch. Every project we take on starts with a full inspection before anything else happens; infrared cameras and moisture meters to get a complete picture of what we’re working with. We handle residential and commercial properties and manage the insurance process alongside the restoration from start to finish.

Contact Us

If your New Westminster home or business has been affected by water damage, fire damage, mould, or anything else; reach out to us here. We’re available 24/7 and we’ll get someone out to you as soon as possible.

Address: 18515 53 Ave #107, Surrey, BC V3S 7A4

IICRC Certified • Serving New Westminster Since 2006 • 24/7 Emergency Response